Please leave your contact details so we can contact you back. Until then, stay safe and follow the advice of the relevant authorities. Can I get a cash refund if I am not able to use my voucher? Belvilla is part of OYO and while OYO has its challenges Belvilla structure is more robust and more rewarding to employees. thank you for your attention . © Belvilla 1980 - 2020 The Belvilla name and logo are registered trademarks, You already have a password set for your email id. If you still have (additional) questions, please reach out to our Customer Service team. If you decide you don’t want to go on holiday, we ask you kindly to contact us immediately to see how we can help you to minimize the cancellation fee. - Make a print screen of the payment using the 'PrtScn' button. Any deposit already paid to Belvilla will be refunded in cash (due to the extra workload at the moment this process can take up to 8 weeks). Forgot account? Here you can find the applicable terms and conditions related to booking a holiday home with Belvilla. The Netherlands E-Commerce Companies . This voucher is valid for ALL holidays that can be booked through Belvilla. In case there are no restrictions in place for your booked holiday home, we don’t cancel your booking and we hope you will enjoy your well deserved holiday with us. How do I change dates for my reservation? How do I change guests/pets for my reservation? Belvillaâs headquarters are in Oude Stadsgracht 1, Eindhoven, North Brabant, Netherlands What is Belvillaâs phone number? Cork office. The Belvilla voucher is freely transferable. What are the terms and conditions of the "Black Friday" campaign? In order to make it even more convenient, you can control several things yourself. The organisation's roots date back to 1980. Podgori 56, 51250 Vinodol, Croatia. Always had that pay in time and got a nice multiplier every time the was over target. The coupon is valid on all bookings placed between 27th November 2020 and 28th November 2020. The amount on the voucher that has not been used for the new booking will remain valid on the voucher for later use before the expiration date of the voucher. Trust in reviews ⦠Keep your booking number and customer number handy. Guest can cancel up to 15 days before arrival without any cancellation fee We create happiness and bright unforgettable memories for our guests, homeowners and partners. Could you please provide me with a booking number so I can see what went on? Choosing a Belvilla home means choosing the certainty of a holiday home that fulfils your needs. What are the terms and condition of newsletter "coupon"? The coupon is valid for all stays happening between 15th April 2020 and 31st July 2021. Get free recommendations of most loved homes, straight in your inbox. We would recommend that you check before travelling for any relevant travel restrictions and reach out to us if these restrictions restrain your way of reaching the holiday home or your stay at the holiday home. What are the terms and conditions of the No Cost Cancellation Austria campaign? Only valid for bookings with an Arrival date between December 01, 2020, and March 31, 2021 - Save this file on your computer so that you can consult it at a later stage. or. Twitter. 11. If you would like to cancel your booking yourself, normal cancellation policies are in place and we advise you to contact us. The amount on this voucher that has not been used for the new booking will remain valid on the voucher for later use before the expiration date of the voucher (3 years after the voucher was issued). European Union (EU) Travel Companies . On your accommodation ticket you may find a request to call the home owner/manager before arrival, to guarantee a smooth key transfer. Fortunately Belvilla did have a number of options for two people and we were pleased when we found one in a good location, on the right dates and at a decent price. We understand very well that you have questions about your booked holiday home. We'll send you instructions to reset your password. 9. thank you for your attention . The manner in which your arrival is managed is listed on your accomodation ticket. Please note that if you use your voucher, some countries may still have travel restrictions on your chosen arrival date. Er werd aan elk detail gedacht. There are costs associated with cancellation. 10. Only 1 coupon code can be used per booking. Zaterdag 26-12: gesloten. Contact Blog Press Community. A good travel and trip cancellation policy is an important part of your holidays. Until then, stay safe and follow the advice of the relevant authorities. Arrival or departure at a different date or time is only possible after agreement with the homeowner or location manager. Villa Vesna Primorje Gorski Vinodol Croatia ... Villa in Bribir online bookable at Belvilla. In case you have already received said ticket, and have the homeowner’s contact details, you may contact them directly and discuss other arrangements. Belvilla Holiday Rentals. Belvilla | 6,848 followers on LinkedIn. Belvilla is a travel company that has been running for 30 years, serving the Benelux region. Vandaag: 08.30 â 13.00. Refund of the complete paid amount will be given in the original mode of payment What if I make a new booking with the voucher and there are restrictions? 151,348 people like this. Refunds are not possible for any other extra discounts offered by Belvilla. Dublin office. E-mail . Address. In the challenging year 2020, when Covid-19 rules and travel habits have been completely turned upside down, travellers have had to adjust their vacation perspective. 11. To do so, please call Customer Service. Belvilla is closely monitoring the ongoing Coronavirus Disease 2019 outbreak. In this privacy policy, you can read about which personal data we collect from you as a homeowner or user of our websites, how we handle this data, what your rights are and with which parties we collaborate. YouTube. What should I do if I am on my holiday and the situation changes, e.g. Can I arrive/depart at a different date or time? This is a flat €50 off coupon with no minimum spend hence applicable on all bookings. Keep your booking number and customer number handy. If you do not use this voucher, you can request a refund 6 months from the voucher issue date. Despite this Belvilla have now charged my credit card £2000 for the remaining balance which, having cancelled my booking is totally unauthorised. I have received no contact from the company despite ringing and emailing. Refund of the complete paid amount will be given in the original mode of payment If we have already cancelled your booking as a result of earlier telephone contact and have promised you a voucher, we would like to ask for your patience. This offer can be availed on only one booking per user Why am I informed by email that my booking will be cancelled and not by phone? I am travelling within 3 days from now and I did not receive any message from Belvilla. The same applies to departure, unless you have made different agreements on site. 2. Please confirm your email address and we'll send you a link to reset your password, We just sent a link to reset your password via email to, By signing in or creating an account, you agree with our, From luxurious villas to charming chalets, Highly rated properties by our customers based on your interests, By registering, I agree to receive promotional emails and agree to the, This email id is already registered with us, Secluded Holiday Home in Tegelen with Garden, Price for Talk to us about the best holiday destinations and stay up to date on all of our news. Besides that we have compiled the most frequently asked questions about Covid-19 and your booking below. If any social restrictions at your destination apply, like restaurants, bars, museums, etc. Your voucher is valid for use with Belvilla for 3 years from the voucher issue date. This allows you to change the dates on your reservation and any rebooking fees that may apply, If you need to change number of guests on your reservation you can do this directly via your reservation details page in "My Belvilla". You will receive a payment confirmation from us. I kindly request you to contact us on +31 88 202 12 12. To help you the best we can, we offer you several possibilities to change or cancel your booking yourself. We kindly request you to check in ‘My Belvilla’ for the actual dates and value. If you need to change dates on your reservation you can do this directly via your reservation details page in "My Belvilla". They ignore emails and don't answer phone calls (their phone number is in Holland by the way, so the time spent on hold is expensive). Create New Account. Thank you for your understanding. If you are staying in an area where the travel warning changes (e.g. Enjoy your holidays free from worries. In case you don’t show up and you didn’t inform us we need to handle this as a no-show which means all costs will be charged. I have already been promised a voucher and my booking has already been cancelled, when will I receive this voucher? At this point I found out that you just can't get in touch with Belvilla if anything goes wrong. What are the terms and conditions for 21 days free cancel campaign? In this case, you have/will receive(d) a Corona voucher that is valid for 3 years to book a new holiday. 15. They are a ⦠In this case, you have/will receive(d) a Corona voucher that is valid for 3 years to book a new holiday. Of course we would like to help you and provide clarity. We keep a close eye on all our bookings according to closed country borders. De aankomst was schitterd. Please mention you are calling regarding your review on TrustPilot. Facebook is showing information to help you better understand the purpose of a Page. Community See All. Close. I messaged the other host (also the owner), he said the house has already had reservations booked for my dates so I need to get in contact with Belvilla to cancel. - Jan to May 2021 The offer is valid for bookings made between 17th of Oct 2020 till 31st Dec 2020 And if you do not use the voucher, you can request a refund. Receive SMS News Alerts. Price Range $$ Hours 9:00 AM - 4:30 PM. Thank you in advance. Close. If you are staying in an area where the travel warning changes (e.g. Belvilla has another 6 months to complete the refund. However, if the booking amount is higher than the value of the voucher, the remaining balance must be paid during the payment process. Impressum. What if the newly booked holiday home costs more than the amount on my voucher? We are counting on your kind understanding for this. 9,682 Number of Organizations ⢠$1.1B Total Funding Amount ⢠245 Number of Investors. Choose your ideal holiday home from our selection in Bribir. If you use 'My Belvilla', the booking details will also be saved in your 'My Belvilla' account. Tafel was mooi gedekt. Bookings made after March 13, 2020 that are cancelled may be subject to cancellation charges. If you have a Belvilla voucher, you may request a cash refund 12 months after the voucher issue date. The discount calculation is based upon the highest price of the property with the same booking conditions in a three months window around the selected check-in date (two months before and one month after the selected check-in date), This means you are offered the same holiday home under the same booking conditions ⦠With more than 550,000 guests renting hotels and holiday homes from Belvilla every year, the company makes booking easy and ⦠All Belvilla homes are categorised according to strict criteria based on a star system, varying from one star (simple) to five stars (luxury). A voucher is a digital credit issued by Belvilla, with which you can make a new booking. See more of Belvilla Locations de vacances on Facebook. As we have different rules for each situation we explain this further here: There are two different types of cancellations: If we have promised you the voucher, we will send it to you by email. Been cancelled, when will I receive this voucher to book a booking... As a max discount the code can be booked through Belvilla stays in.. Over target you booked with us on +31 88 202 12 12 and ask for.! The amount on my voucher yet are working on a way you can pick up key... Booking and still did not receive any message from Belvilla Funding amount ⢠245 number of.! April 2020 and 30th November 2020 and 30th November 2020 and logo are registered trademarks, are!, contact our customer contact Center via telephone or e-mail thebelview @ icloud.com or use the sophisticated search to... Remaining balance which, having cancelled my booking is totally unauthorised means that you keep abreast of the costs! 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Is 49 Stadsgracht 1, Eindhoven, North Brabant, Netherlands what is Belvillaâs number. Years of experience, outstanding customer service team - Save this file your. To 21 days before the arrival date years, serving the Benelux.... ( additional ) questions, please reach out to our free SMS alerts please do not refrain paying. Review on TrustPilot this time is Belvillaâs phone number arrive/depart at a later stage free recommendations of loved... A smooth key transfer charged my credit card £2000 for the remaining amount on my holiday the... Homes available on the Belvilla website over 35 years of experience, customer! Requirement of a page n't received it yet not cancel your booking below enter the voucher code on the details. ) questions, please contact us via the 24/7 SOS ( number listed on your computer for future.. Besides that we believe it is possible to use my voucher original proof of payment in archive! Give me a call on +31 88 202 12 12 at a different date or?... Disease 2019 outbreak I use this voucher the leading specialist in the property Rosanne... Will try to address your messages as soon as possible, North Brabant, Netherlands what is Belvillaâs phone 31-412632925. 12 March 2020: cancellation free of charge, as this does not your... - 4:30 PM and on the other hand they accepted our booking and still did not any... Very busy, but I have made it clear that a voucher and your booking automatically with cancellation costs Disease! Booking & cancellation policy destinations, including, Austria, France,,... The Corona voucher can only be used by the people who manage and content. Thebelview @ icloud.com or use our contact form below 12 and ask Rosanne... Will not have the capacity to inform you personally at this point I found that! Your review on TrustPilot print screen of the `` Black Friday '' campaign for. To cancellation charges arrival or departure at a different date or time is only possible after agreement the... 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