This estimate is based upon 4 Trainline Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Available from 8am to 10pm, 7 days a week. Trainline Customer Service Representative Edinburgh. However, we are very quick to respond if you contact us here! The app can fail sometimes. GetHuman-ahhtaylo's customer service issue with The Trainline from June 2021. Nicole Craske Making my customers happier about money - Customer Service Officer at Virgin Money UK PLC Edinburgh. Trainline.com Limited is registered in England and Wales. Please accept our apologies for any inconvenience caused. No, we currently do not have a phone hotline. Company No. An account for every business. Strength in numbers! SF Recruitment 4.0. VAT number: 791 7261 06. Trainline is a great service and I use it regularly. ... got to the train station and it wouldn't download as my ticket is on my old phone, so phoned customer service they sorted … VAT number: 791 7261 06. Trainline.com Limited is registered in England and Wales. United Kingdom. 7,571 people have already reviewed Trainline. I’m sorry you’ve not received the level of customer service we would expect. One less Trainline customer. You could also chat online or DM them on twitter. A direct number may be available on the Trainline’s website at no or a lower cost by clicking here. Lauren Gordon Trainline Europe Customer Support Greater Edinburgh Area. The customer service lady reiterated the same point over and over, I asked to speak to the manager but all they did was repeat the old like - ‘the ticket was activated and then considered used’. List of Trainline Customer Service Numbers. Trainline customer service terrible considering i pay a premium the service is shicking. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. Browse jobs and read about the Trainline Edinburgh location with content posted anonymously by Trainline employees in Edinburgh, Scotland. I had a problem with the baggage check at Malaga station and although I was there 30 minutes before the train departure; I missed my train and had to buy a new ticket. For common questions, Trainline provides an automatic reply function. | Read 3,461-3,480 Reviews out of 7,571 I have never been treated so disgustingly by a customer service team. investors@trainline.com. Trainline confirmed safe receipt but are saying I only sent the return ticket. Disgusting customer service Very UNHAPPY customer Customer Service Manager trainline Edinburgh, United Kingdom 301 connections. 3846791. But no. Trainline.com Limited is registered in England and Wales. This office is the major Trainline Edinburgh, UK area location. Super quick and convenient. Вы просматриваете The Trainline службу поддержки, поэтому вы, вероятно, уже знаете, кто они. My Mum & I have advanced tickets to London tomorrow. GetHuman6348118's customer service issue with The Trainline from July 2021. The Trainline Group, that’s us, is made up of – Trainline.com Limited, a company registered in England (company registration number 3846791) with a registered office in the heart of London at 120 Holborn, London, EC1N 2TD; and; Trainline SAS, a simplified joint-stock company (number 512 277 450 in the Trade and Companies Register of Paris, VAT number: FR 58 512 277 450), with a … In order to obtain a full refund, we do ask that a customer gets in contact from a number of contact avenues listed on our site including facebook, twitter, live chat, email and telephone. Trainline.com Limited is registered in England and Wales. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Trainline Customer Service. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. I hope you find this guide useful in getting a ticket exchange or refund. Available from 8am to 10pm, 7 days a week. Help with my The Trainline issue. Trainline customer service is so bad it has to be a scam To date I have spent over £150 in non refundable tickets where the date or time on the final ticket purchased are not what I thought I was buying. Coach inquiries contact 0344 556 1355. 9,069 people have already reviewed Trainline. Trainline International Limited a company registered in England (company registration number 06881309) with a registered office at 120 Holborn, London, EC1N 2TD. Whenever we say “us” we mean The Trainline Group and whenever we say “you” then we’re referring to a “user” or “customer” of our booking service. It offers all the functionality of Trainline.com B2C site, plus our award-winning account and technical support. You can either call them or go directly to the … Service Delivery at Trainline. Enjoy the free perks of a business account. Check out what 7,157 people have written so far, and share your own experience. What a company I bought a ticket and I could not even print it out because it was not accepted the same card payment been made. If you'd like to help in the effort to improve customer service … Before contacting them, items GetHuman6348118 may need: Sean Foster. What happens if I miss my train? Thank you for your business! How do I exchange my ticket? Customer Support Software; Deliver digital-first customer service powered by bot and human assistance across convenient and familiar channels. Poor customer service. Companies respond better when others are watching. Reply. We'll transfer all of your passenger data, along with past and … Customer Experience. Trainline Customer Service Telephone Number For help with existing bookings, call us on 0333 202 2222 , unless you're calling us from outside the UK where you'll need to dial (+44) 333 202 2222 . Super quick and convenient. The Trainline Customer Services. Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians Phone Numbers The Trainline Trainline have been blazing the trail in rail innovation for over 20 years and supporting the rail industry in anticipating and solving customer pain points. One does not often get these levels of service. 30+ … For press enquiries, please contact us via email at. - Trainline.eu is the former Captaintrain.com, a good site to use. First: share to improve GetHuman6348118's odds. This is an overview of the Trainline Edinburgh campus or office location. Do you have a phone hotline? Trainline.com Limited is registered in England and Wales. All the info you need to book a journey from a choice of train companies, simply and clearly laid out. Their customer service department is extremely professional and helpful. 3846791. To round this story off, Trainline have agreed to refund my money and I have bought the tickets at the lower price direct from Eurostar. Never buy ticket from Thetrainline.com. Contact number of the Trainline Customer Service with opening times and when to call the helpline to avoid peak times. I accidentally bought the wrong ticket! Photo by Rob Dammers CC BY 2.0. VAT number: 791 7261 06. Minimum 10 characters Would you like to add a photos or videos? One less Trainline customer. For faster service in placing orders, we are available 24/7 at www.walthers.com or send your inquiries to custserv@walthers.com. Trainline for Business is a rail and bus travel service (the “Service”) exclusively aimed at corporate customers, known as Corporates (as defined in Annex 1).The Service is accessible through the Website and applications provided by Trainline SAS, which may be supported by one or more TL Affiliate(s). Ideal for SMEs and large firms. Strength in numbers! There should be a short window for edits, but i put this down to my own errors. We will do our very best to assist you. Read about their experiences and share your own! Company No. Thanks, Do you agree with Trainline’s 4-star rating? It has been nearly two years since my incident has occurred, I have wasted time and money calling and emailing their customer service team to be called a liar on the phone, which they refuse to find the recording of and now I am ignored all together. Thanks also to those who responded on this Tripadvisor forum. Tel. Find the Trainline Edinburgh address. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. VAT number: 791 7261 06. We aim to deliver wider change when it comes to gender imbalances in tech, focusing on continuously improving our 36% female representation. Read about their experiences and share your own! The ticket was £24.80 and they do admin charge £10.00 now for a ticket its been bought canceled in next 5-10 minutes and never printed. Enter your company name to switch the email-to-replace account to a Trainline for Business account. The customer service lady reiterated the same point over and over, I asked to speak to the manager but all they did was repeat the old like - ‘the ticket was activated and then considered used’. Customer service contact 0333 202 2222. Thank you for your business! The Trainline Customer Services. I would recommend Trainline to everyone as the customer service offered, in my time of need, was absolutely industry leading. You can contact Trainline through 0333 202 2222. Customer service is so bad, having to constantly repeat myself but getting nowhere, they are refusing to refund me, absolutely infuriated. Play a pivotal role in evolving Trainline’s service delivery offering, shaping the organization for growth and leading the team through the journey. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Compare and book all tickets, get visibility and insights, and allow employees to easily manage their travel in … Aaron McGraw. Login ... Help future customers by talking about customer service, price, delivery, returns & refunds. Do not use this service!!! I contacted them about a refund and the representative couldn't have been more helpful - a real breath of fresh air. Perhaps Trainline could do a bit more on showing the cheapest ways to travel, but the split save options they've introduced are … United Kingdom. 0371 384 2030 (from the UK) +44 121 415 7047 (from overseas) For enquiries relating to investor relations, please contact us via email at. 3846791. Contact number of the Trainline Customer Service with opening times and when to call the helpline to avoid peak times. First: share to improve GetHuman6341979's odds. Contact number of the Trainline Customer Service with opening times and when to call the helpline to avoid peak times. Opening Hours and Estimated Waiting Time of the Trainline Open Estimated wait until 22:00 Company No. Мы помогаем GetHuman6329383 решить проблему The Trainline технической поддержки от Jul 13, 2021. For special questions, online customer service will be the first time to answer for you. Events More events are coming soon. Customer Service hours: Monday – Friday 8:00am – 4:30pm CT. To place an order by phone please call 1-800-4-TRAINS during regular business hours. The typical Trainline Customer Service Representative salary is £19,114. Show more profiles Show fewer profiles Add new skills with these courses Prepare Yourself for a Career in Sales Customer Service: Managing Customer … Switch back to the free subscription at any time. Sitel lundi 1 octobre Sofia, Bulgarie 68 a postulé Sitel Group is one of the largest customer experience companies in the world. £23,000 - £25,000 a year. Bookings contact 0871 244 1545. Business account queries contact 0870 333 3555. Ticket Changes, Refunds & Cancellations. dangerous as not enough trains and causes major health and safety risks. Terms and Conditions – Trainline for Business 1. Never get told about delays always un organised and do not know how they charge so much for you to have to fight a place into the doors. Trainline has collected 188 reviews with an average score of 1.30. My Mum & I have advanced tickets to London tomorrow. French Speaking Customer Service Representative for Trainline. Excellent customer service I would highly recommend Trainline. Whether my mistake or Trainline's they charged me an extra $180 to change ticket. Responsibilities You will be responsible for defining and implementing processes across the department to ensure contractual obligations are met, and that our partners receive excellent onboarding and customer service. Lead at thetrainline.com Edinburgh variety of international partners to Serve customers in the Trainline! About the Trainline 's they charged me an extra $ 180 to change ticket in advance Edinburgh. From July 2021 a week or go directly to the … Trainline.com Limited is registered in England and.. Time of need, was absolutely industry leading time of need, was absolutely industry leading ’. Experience I am very disappointed - Yes, this 06:11 journey comes up on Trainline mid-July. 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